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Welcome to Prabh Organic Foods. These Terms and Conditions govern your use of our website (www.prabhorganic.com) and our services. By using our website or placing an order, you agree to comply with these terms. Please read them carefully before proceeding.
You agree to use this website for lawful purposes only. You must not attempt to disrupt, damage, or gain unauthorized access to our website, servers, or systems. Any misuse of the site may result in restriction of access.
We specialize in fresh, organic dairy and food products. Product descriptions, pricing, and availability may change without prior notice. Placing an order constitutes an offer to purchase. We reserve the right to cancel or refuse an order if product information, pricing errors, or stock issues occur.
Once your order is successfully placed, you will receive an order confirmation via email or SMS.
All prices are listed in Indian Rupees (INR) and include applicable GST and taxes. Payments must be made using the secure online payment methods provided on our website. We do not store your card or banking details on our servers.
If a payment transaction fails, your order will not be processed until payment is successfully completed.
We currently deliver across select serviceable areas in India. Orders are typically delivered within 5–7 business days of payment confirmation, though delivery times may vary due to courier availability, holidays, or unforeseen delays.
Customers must ensure accurate delivery details and availability at the provided address during delivery.
As our products are perishable, we do not accept returns or exchanges. However, if you receive a product that is damaged, expired, or incorrect, you must notify us within 24 hours of delivery with supporting photos and order details.
After verification, we may offer a replacement or refund, at our sole discretion. No claims will be entertained after the 24-hour window.
All website content, including brand name, logo, product images, text, and design, is the intellectual property of Prabh Organic Foods. Unauthorized reproduction, copying, or use of our content without written permission is prohibited.
Customers may share reviews, comments, or suggestions provided they are respectful and lawful. We reserve the right to remove or moderate any content that is offensive, misleading, or violates our policies.
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.
We may update or modify these Terms and Conditions at any time. Changes will be posted on this page. Continued use of our website after changes means you agree to the updated terms.
While we strive for accuracy and quality, Prabh Organic Foods is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. All use of the website is at your own risk.
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Punjab, India.
For any questions or clarifications regarding these Terms and Conditions, please contact us:
Email: prabhorganicfoods@gmail.com
Phone: +91 90000 60404
Address: T Point, Near Old PNB Bank, Budhlada, District Mansa, Punjab – 151502